Privacy Policy

Bloom & Bound Living Wall Horticulture Service (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, and safeguard your information when you interact with our website and services.

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1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details (when applicable).

• Project Information: Details related to your horticulture service needs (e.g., living wall designs, property details, preferences).

• Usage Data: IP address, browser type, device information, pages visited, and time spent on our site (collected automatically through cookies or analytics tools).

• Communications: Records of inquiries, quotes, or customer support interactions.

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage our living wall horticulture services.

• Communicate with you about inquiries, quotes, and project updates.

• Process payments and deliver invoices.

• Improve our website, customer service, and offerings.

• Send promotional materials, newsletters, or special offers (only if you opt in).

• Comply with legal and regulatory requirements.

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3. Sharing of Information

We do not sell or rent your personal information. We may share your information in limited circumstances:

• Service Providers: Trusted third parties that help us operate our business (e.g., payment processors, delivery services, website hosting).

• Legal Obligations: When required by law, regulation, or legal process.

• Business Transfers: If we merge, sell, or transfer part of our business, customer information may be included in that transaction.

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4. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Improve website performance and user experience.

• Analyze traffic and usage patterns.

• Remember your preferences for future visits.

You can disable cookies through your browser settings, though some site features may not function properly.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.

• Request deletion of your information.

• Opt out of marketing communications.

• Restrict or object to certain types of processing.

To exercise these rights, contact us using the information below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal information.

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8. Children’s Privacy

Our services are not directed toward children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: